Humble beginnings

We are here to offer new possibilities. For you and your dog.

Dog.U was born from the idea of improving the relationship between pet owners and their animals through innovative and high-quality products.

Our mission is to strengthen that relationship and make every walk an unforgettable experience for both.

Our accessories are designed to promote mutual interaction and enjoyment between humans and pets, showcasing how life is better together. Each of our products are thoughtfully designed in every detail to improve the connection between them and make every walk a special moment.

A STORY ABOUT EVOLUTION

2017

Our story begins at Pet South America, the largest pet fair in Latin America.

We bring a new perspective to walking equipment through exclusive products that combine functionality, safety and elegance.

2018

Another year of Pet South America

We strengthened the relationship with our customers and brought two more new prints to the market, with two more new metal finishes in rosé and silver.

2019

Another exclusive and innovative product arrives to complete our portfolio.

After many tests and studies, we launched the H Slim educational harness. The first H-shaped breastplate with an anti-pull effect.

2020

We launched our second collection, with products reformulated to serve a greater number of dogs: our leashes gained a new version, with a safety lock and a much safer carabiner.

The H Slim educational harness has also undergone changes, now with two clasps, five adjustment points and a safety strap.

Orders for small dogs were also met with Bold collars and harnesses in size PP.

2021

We promise, we deliver!

We started the year with a different launch, our first line of dog beds in Brazil.

Then came Dog.U for Cats, an exclusive line of collars for cats and we closed the semester with our first winter collection with clothes for dogs and humans.

2022

Another news arrives on our website! The Looney Tunes™ collection brings the characters that marked your childhood to a line of exclusive accessories for your pet.

The Tasmanian Devil, Bugs Bunny and Daffy Duck prints are now available! And there's a lot more news to come...

And we arrived in Europe.

ABOUT OUR PRODUCTS

We ship all over European Community. Consult the value and deadline for shipping to your location.

You will receive the coupon through the email registered on our website.

Don't forget to check your spam folder.

It is very important to check the items you have chosen before completing your order. This will ensure that the products reach you faster. But if by any chance you need to make any changes to the order after the purchase is complete, please contact our team at info@dogu.store immediately.

Dog.U will internally check the status of your order so that we can assess whether the issue can be resolved before it is shipped to you.

Our products under go strict quality control. But if a product arrives damaged, please contact us at
info@dogu.store and we will solve the problem immediately.

Yes. You have up to 14 days to return your item. Upon receipt of the order, we will inspect the product and issue a refund. The cost of transport will not be refunded.

To start the return process you must send an email to info@dogu.store

At Dog.U, we stand behind the quality of our products and want to ensure your complete satisfaction. That's why we offer a hassle-free product exchange process. If for any reason you are not satisfied with your purchase, simply send an email to info@dogu.store to initiate the exchange process. We will happily provide you with a free replacement product to meet your needs."

ABOUT YOUR ORDER

You can also check the size indication for each size on the chosen product tab. But remember that just like you, each dog / cat is unique and has singularities.

To get a product that fits perfectly on your pet's body, check the measurements of the desired product and compare with the measurements of your dog/cat's body. This will ensure the receipt of the ideal product, with much more comfort for him.

If you still have questions, contact us at info@dogu.store providing as much information as possible about
your best friend (weight, breed, size, etc.) and our team will help you !

Our products are developed with the aim of offering comfort and safety for your pet inside and outside the house. You will receive your order properly packaged, with the affection you and your best friend deserve.

To preserve the quality and aesthetics of your products, follow the instructions below:

- As they are products made with a variety of products, wash them with running water and neutral soap after
contact with the beach, river or any other environment outside of routine
walks.

- You can wash your walking accessories, clothes and beds in the washing machine, but always select the “delicate items” option.

- After washing any product, let it dry naturally in an airy environment, without exposure to the sun.

- When arriving from the walk, store the equipment in a place out of reach of your dog. Bites can compromise product functionality and ride safety.

Our products under go strict quality control. But if a product arrives damaged, please contact us at
info@dogu.store and we will solve the problem immediately.

Yes. You have up to 14 days to return your item. Upon receipt of the order, we will inspect the product and issue a refund. The cost of transport will not be refunded.

To start the return process you must send an email to info@dogu.store

At Dog.U, we stand behind the quality of our products and want to ensure your complete satisfaction. That's why we offer a hassle-free product exchange process. If for any reason you are not satisfied with your purchase, simply send an email to info@dogu.store to initiate the exchange process. We will happily provide you with a free replacement product to meet your needs."