All orders placed before 15h will be handed to our preferred carrier the same day. Orders will be delivered within approximately 2-4 working days.
A tracking email will be sent to the email address submitted with the order when the order ships.
NOTE: Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.
|COUNTRY||DELIVERY TIME||PRICE||FREE IF|
|Spain||1-3 Working day||4,35€||+24€|
|Spain Islands||1-3 Working day||10,99€||+59€|
|Portugal||1-3 Working day||4,99€||+34€|
|UE Zone 01||2-5 Working day||11,55€||+59€|
|UE Zone 02||2-5 Working day||25,30€||+169€|
|UE Zone 03||3-6 Working day||39,90€||+279€|
EU Zone 01: Austria, Belgium, Czechia, Denmark, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, France, Italy
EU Zone 02: Croatia, Estonia, Greece, Latvia, Lithuania, Romania, Sweden
EU Zone 03: Bosnia and Herzegovina, Serbia
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too..